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patientsvoice.com
Patient's VOICE is a healthcare customer service training program used for improving HCAHPS patient satisfaction scores, medical teamwork, and employee and customer satisfaction for hospitals, clinics, nursing homes, and home healthcare. The health care customer service training for hospitals and other providers consists of ten one-hour medical customer service training modules focused on healthcare communication skills and health care service skills proven to improve HCAHPS scores and payments.
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